Community Engagement

We have a range of community engagment and consultation processes in which we work with groups and individuals on issues that involve Cockburn Cement.

Community Feedback Hotline

We welcome feedback from the community about our operations. It assists us to continue improving our environmental management and community engagement.

There are four ways you can submit feedback:

  1. Community Feedback Hotline: If you have questions or feedback for us, you can phone free call number 1800 156 826 and leave a message including your name, nature of feedback, address and return phone number. Your call will be responded to within 72 hours.
  2. Email:
  3. Mail: Community Feedback, Cockburn Cement, PO Box 38, Hamilton Hill, WA 6963
  4. Online: Fill in the online form at the bottom of this page and send it to us.


Our community engagement and communication strategy includes community forums and tours of our Munster plant.

Community Forums

Community forums give local residents and businesses an opportunity to hear first hand about our operational improvements, ask questions and give feedback direct to our management team.

Forum dates are promoted via this website.

Plant Tours

If you are interested in learning more about Cockburn Cement’s operations, you are invited to join a tour of the Munster Plant. We can arrange tours to suit a number of individuals or a group and tailor the tour to cover specific areas of interest.

From time to time we also hold on site neighbourhood briefings, bringing together people from different areas nearby the plant. Neighbourhood briefings are promoted via this website.

Wetland Tours

Our award winning wetland is a unique environmental management system and part of our production process, achieving both water recycling for the Plant and helping to improve local biodiversity. A guided walk through the wetland can be arranged for a number of individuals or a group.

To find out about our community forums or arrange a tour of the Plant or wetland, please contact us.

KILN 6 Maintenance Shutdown

Kiln 6 of Cockburn Cement's Munster Plant will be undergoing a regular maintenance shutdown from 13th October until 28th October 2019.

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Feedback Hotline

If you have questions or feedback, phone Freecall 1800 156 826 and leave a message including your name, address, return phone number.

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Live Emissions Feed

View the live data feed for particulate emissions from kilns 5&6. Data is transferred from the stack analysers, to process control systems and reporting software, and then displayed on this website as a live feed.